Refund policy

RETURNS

All items are sold as curios only.

We want you to be completely happy with every purchase you make from us.

All items - except the following can be returned or exchanged provided they are in their original condition within 14 days.
• All Bath Washes
• Books
• Essential Oils
• Crystals
• Herbs

There is a 20% restocking charge on each order returned to us unless fault or error is ours. Shipping fees will not be refunded unless fault or error is ours and authorisation was given for refund. Please open your parcels immediately and inspect for damage or shortages.

Please note that items cannot be returned unless they are in their original condition, and within 14 days of the original purchase date. Please include the original packaging and any enclosed documentation in the return. Where items are received in their original condition, and in accordance with the above, a full refund will be issued on receipt. If the item is not returned in its original condition and is unsalable we will be unable to authorise a refund.

The item is your responsibility until it reaches us. For your own protection, we recommend you send the parcel using a tracked delivery service which insures the parcel for the value of the goods.

Customer must pay for any additional shipping charges, if exchanging goods through no fault of Spiritual Wellbeing.

This does not affect your statutory rights.